COMPANY POLICY
QUALITY POLICY STATEMENT
Lite Shipping Corporation declares its will and firm commitment to provide the best quality standard of service to its customers. Through the Quality Management System which aim for continual improvement in satisfying, meeting or exceeding customer’s needs and expectations, the company believes and strives to be the best provider of quality services in the shipping industry in both passengers and cargo operations.
The company aims to achieve this by:
- Building relationship with our customers to continually understand their needs and meet or exceeding their expectations thereby ensuring a long-term partnership.
- Providing a channel for continual improvement and innovation on business processes to be more cost-efficient and cost-effective in delivering services based on company’s risk management.
- Developing competencies of all personnel so as to ensure the quality of work being afforded to our customers and all interested parties.
- Measuring and evaluating services through effective research, customer surveys and handling of feedback or information to aid in improving company’s standards in meeting or exceeding customers’ needs and expectations.
- The management and personnel of Lite Shipping Corporation are responsible in upholding its full commitment by providing resources required for the effective implementation of the systems.
- Likewise, communicating it to all interested parties and integrating it in the company’s core values and objectives in all levels especially in decision-making processes and operational standards.
COMPANY SAFETY & ENVIRONMENTAL POLICY
Lite Shipping Corporation deckares its commitment to establish, provide, implement, and maintain healthy, safe, and pollution free operating practices and conditions for its vessels at seas for the primary aim of preventing human injury or loss of life, damage to property and to the marine environment in compliance with national and international regulations and relevant standards and guidelines.
To realize this, the company adheres to:
Maintaining high standards of safety consciousness, personnel discipline, and individual accountabiiy to conform to its company’s policy.
Actively promote employee participation in measures aimed at improving passenger and crew safety and protection of the environment Keeping personnel fully aware of any known or potential hazards to the passengers, the crew, environment, the ship, and its cargoes Instituting programs that aims to continuously improve its safety management system
As owners and vessel managers, the management is responsible for this policy and its scope, for communicating it, and ensuring its implementation. Lite Shipping Corporation managers are responsible for integrating these core values and objectives into their decision making processes and operational practices.