PASSENGER GUIDELINES

• Please make sure to print the e-ticket. A copy of the e-ticket will also be sent to your email.
• Make sure to have this printed e-ticket changed to the official ticket at the designated booking office , if applicable, on or before the date of departure (if on departure date at least one hour before departure time).
• Boarding gates will close 30 minutes before departure time. Those who cannot check-in 30 minutes before departure will be refused boarding. Thus, passengers are advised to be at the terminal at least 1 hour before the indicated departure time to avoid inconvenience.
• Passengers listed on this itinerary should present valid IDs with their names on it. Failure to do so may result in refusal of entry.
List of valid IDs:
• Government issued IDs (SSS, GSIS, Voter’s, Postal, Driver’s license, PRC, etc.)
• OSCA ID (This is required when you have availed of the senior citizen discount.)
• Company ID or Student ID (must have the signature/stamp for the current school term.)
• Please proceed to the shipping company’s ticket outlet for refunds or rescheduling. Service Fee is non-refundable.
• Sailing schedule of the vessel may be changed or cancelled without prior notice.
• Cot Numbers may change without prior notice.
• In some cases, especially during peak passenger season, slots may no longer be available even if payment has been made. Support Team will notify you at the soonest possible time when this happens.
• This ticket is subject to the terms and conditions of Barkota and the shipping company.