Privacy Policy
Privacy Policy for Barkota
At Barkota, accessible from www.booking.barkota.com and our mobile booking app: Barkota Ticket Booking, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Barkota , how we use and process information which is in accordance with the republic Act No. 10173, or the Data Privacy Act of 2012 and its Implementing Rules and Regulations. Please read our privacy policy carefully.
If you have additional questions or require more information about our Privacy Policy, you may contact us through the contact details provided below.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The Information we may collect include:
Personal Data
Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, that you voluntarily give to us [when you register with the Site [or our mobile application,] and/or over-the-phone interactions or] when you choose to participate in various activities related to the Site [and our mobile application], such as online chat and message boards and through phone call. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site [and our mobile application].
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site [or our mobile application]. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.]
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site [or our mobile application] to:
• Email you regarding your E-ticket copy
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site [and our mobile application].
• Notifications and Advisories regarding trip cancellations.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Respond to customer service requests.
• Create and manage your account for mobile app.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information.
GENERAL DATA PROTECTION REGULATION (GDPR)
Barkota will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
In certain circumstances, you have the following data protection rights:
The right to access – update or to delete the information we have on you.
Enabling individuals to access their personal data and supplementary information – allowing individuals to be aware of and verify the lawfulness of the processing activities.
The right of rectification – we must rectify or amend the personal data of the individual if requested because it is inaccurate or incomplete.
The right to object – We must respect the right of an individual to object to data processing based on legitimate interest or the performance of a public interest task.
The right to data portability – We must provide individuals with their data so that they can reuse it for their own purposes or across different services.
POLICY FOR CHILDREN
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Barkota does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Yoshii Software Solution Philippines
602-B Metrobank Plaza Bldg., Osmeña Boulevard
Cebu City, 6000
032 254-0302
support@barkota.com